Terms and Conditions

The following Terms & Conditions apply to all visitors and users of this web site. By using this website you will be bound by the following Terms & Conditions and in the event that a violation of these conditions occurs, D's Fine Jewellery reserves the right to seek all remedies available by law & in equity. Unless otherwise stated, D's Fine Jewellery website & all of its contents (including without limitation, all text, photographs, images, video & audio) are exclusive property of D's Fine Jewellery and are protected by copyright and trademark laws.

Copyright Notice
D's Fine Jewellery website & all of its materials including, but not limited to its text, artwork, photographs, images & video will collectively be known at ‘materials’. All ‘materials’ are protected by copyright laws & other international laws & treaties. You must comply with all proprietary and copyright notices on this web site. This web site is owned by D's Fine Jewellery and is subject to copyright. The information on this site is protected under Australian Copyright Laws. Subject to provisions of the Copyright Act 1968 (Australia), you must not in any form or by any means:
(i) reproduce, copy, adapt, broadcast, store, transmit, distribute, print, publish or create derivative works from any information or ‘materials’ on the site or otherwise exploit any of its ‘materials’ without our express prior written permission.
(ii) alter, decompile, disassemble, reverse engineer or modify any material or information that you receive from this site which can be accessed through this site; or
(iii) use or apply, for commercial purposes any material or information on this Site, without the prior written consent of D's Fine Jewellery. Nothing contained on this site should be construed as granting any licence or right of use of any www.dsfinejewellery.com.au trademark or part of any trademark displayed on the web site without the express written permission of D's Fine Jewellery.

Product Variation
Please note that all D's Jewellery is lovingly made to the highest possible standards, however due to the hand-made nature of the jewellery and the use of natural semi-precious stones (colours and patterns in stones may vary from piece to piece) there may at times be slight variations from the product image on the website. We feel that this is gives our jewellery a special unique quality and we hope you feel the same.

Return or Exchange due to change of mind
Please choose carefully. D's Fine Jewellery does not normally provide refunds if you change your mind or make a wrong decision about the piece you have purchased. Clients have 3 days from receipt of goods to email through details required (please see below for requirements) to be assessed for eligibility and possibly the exchange of your purchase if you change your mind. This service is only available on full priced items. The purchase of SALE items is final, unless deemed faulty. Please choose carefully.

Return of faulty items
D's Fine Jewellery at its sole discretion will repair or replace any products supplied by them that are found to be defective in either materials or workmanship providing that D's Fine Jewellery are actually notified in writing from the client of the alleged defect within 3 days after receipt of your purchase.
All items are quality checked before being dispatched.
Please note that wear and tear in the course of normal use is not considered a fault. Jewellery and semi-precious stone items are delicate and should be handled with utmost care to preserve the life of the jewellery. Semi-precious stones breaking from mishandling is not considered a fault (i.e. dropping or bumping against hard surfaces). Please see Care Instructions on the website for further information on this. Items will not be replaced if tarnishing of the plating occurs as this is due to general wear and tear and exposure to perfumes, moisturisers and heat from the body over a certain period of time. D's Fine Jewellery advises purchasers of their duty of care for each piece as detailed on the care card included within each purchase.

To be eligible for a repair, exchange or refund of a faulty item please contact D's Fine Jewellery on  info@dsfinejewellery.com.au with the following:
  • A photograph of the item with a description of the fault
  • A "proof of purchase" being either the email confirmation from D's Fine Jewellery or bank statement.
D's Fine Jewellery cannot be held responsible for goods that may be lost or damaged during return shipping so please ensure all items being returned are securely packaged. Any items not thoroughly packaged to avoid damage during transit will not be accepted, so please take care when posting.
  • You are responsible for all postage costs incurred to return an item.
  • For international returns we recommend that you label the package with 'Returned Goods' to ensure that the items do not attract possible customs duties and taxes once again.
The item will be assessed upon return for fault. D's Fine Jewellery will then repair, replace or refund the item. D's Fine Jewellery reserves the right to deny an exchange or credit if the faulty piece returned does not meet our Terms and Conditions and/or it is deemed that care instructions were not followed.

Payment Options
We accept payment via:

  • PayPal
  • After Pay
  • Credit Card
  • Amex

All items are shipped from our Queensland head office. Delivery will take 1-10 business days depending on your location worldwide.

For shipping within Australia, Express Post is used, which is priced according to the weight of your package (next day delivery to most metropolitan areas).

All items are sent with a tracking number and can be tracked online. For more information on tracking your package please contact info@dsfinejewellery.com.au

If you have any further questions please email us info@dsfinejewellery.com.au